Frequently asked questions
Who can order from FPP?
FPP supplies approved business customers — restaurants, cafés, caterers, grocers and other food businesses.
Which areas do you deliver to?
We run scheduled delivery routes across metropolitan Melbourne. Contact us to confirm coverage for your address.
When do I need to place my order?
Orders placed before your run's cut-off time are delivered on your next scheduled delivery day.
How do I pay?
Prepaid customers pay when ordering. Approved credit customers are invoiced on their agreed payment terms.
Can I change an order after submitting it?
Contact your account manager or our office before your run's cut-off and we will do our best to adjust it.